Ebay Selling Tips
Ebay selling tips!
List when people are at home the best times are 8pm -11pm weekdays after soaps and at the weekend’s list in the afternoons.
Familiarise yourself with the listing fee structure, i see so many listings for example for £15 why not list for a penny less at £14.99 and save money, i laugh so much at this time and time again.
When working out overheads don’t forget eBay’s final valuation fee each time something sells
Always include a picture of the item, would you buy something you couldn’t see?
Always be honest in your description. Feedback building will increase sales and visitors to your listings.
If your item has a scratch make sure you mention this in the description, take a picture of a close up of the scratch if you can, it is better to be honest they will only file a not as described dispute later on.
Don’t undercut with postage and don’t overprice wither, work out a realistic price, weigh the item and add a small percentage on for your handling and wrapping.
Always send by a recorded method of posting, this will stop buyers saying they haven’t received the goods, PayPal will always side with the buyer when they complain if you cannot prove you posted it.
Answer all messages with politeness even those that really rattle you, trust me on this one. At the end of the day you don’t know them and they don’t know you, they could of been ripped off in the past and presume every ebayer is out to do them over.
Always offer to help resolve situations, if you’re brave pull their details and ring them it’s much better than misinterpreted emails and hasty words, you will end up with a neg and out of pocket if you don’t try your best to resolve any disputes, always show willing. You will always get some you just can’t please and after you have tried your best just be polite and stick to facts, explain to them how you have tried to help them.
Receiving Negative Feedback on Ebay
It’s a daily ritual to check your feedback on Ebay, to most serious ebay sellers it is an obsession. You click and your eyes search for those red numbers, relief when there is non there. Sounds familiar?
If not then your lucky, taking ebay too seriously can damage your health, no joking.
For all those that are serious an make money on ebay dread those unforeseen negative feedback then this blog is for you it will tell you how to approach negative feedback and provide more ebay tips.
